Your employees should not be the integration between your systems.
When applications do not share information, people compensate by copying data, sending reminders, updating trackers and checking whether the next step happened. The individual task may take only a few minutes. Repeated across the business, it becomes a permanent cost and a source of errors.
- ＋Copying information between applications
- ＋Lead routing and sales follow-up
- ＋Customer onboarding and status updates
- ＋Support-ticket classification and escalation
- ＋Document generation and approval
- ＋AI-assisted summarisation, classification and drafting
Make automation part of the operating model, not a collection of personal shortcuts.
Improve efficiency
Remove repeatable administration and reduce time spent moving data between tools.
Enable growth
Respond faster and scale customer-facing processes without matching growth in headcount.
Operate with confidence
Introduce ownership, documentation, monitoring and governance around critical automation.
What we build.
Revenue operations
- Lead capture, enrichment and routing
- CRM updates and activity creation
- Sales alerts and handoffs
Marketing operations
- Campaign and audience workflows
- Form and event processing
- Lead-nurture handoffs
Customer service
- Ticket classification and routing
- Escalation workflows
- Knowledge and AI-assisted response
Finance & operations
- Invoice and document workflows
- Approval and exception routing
- Vendor onboarding
AI workflows
- Summarisation and classification
- AI agents connected to business apps
- Human approval before sensitive actions
Start with one high-value workflow. Build an automation capability from there.
Automation Opportunity Review
Find the manual work worth automating.
- Process walkthrough and app/data review
- Automation opportunity map and prioritisation
- Recommended first workflows and estimate
Quick-Win Automation Sprint
Automate a contained process and prove the value.
- One defined business process, workflow design
- Configuration, testing and exception handling
- Documentation, handover and post-launch support
Connected Operations Build
A multi-step workflow across several applications.
- Process and data mapping, multi-app architecture
- AI or decision logic, error handling and alerts
- Documentation, training and production rollout
Managed Automation
Keep critical workflows running and improving.
- Workflow monitoring and error investigation
- Change management as source apps update
- New automation backlog, quarterly value review
Business-critical workflows need more than a successful first test.
We design for the conditions that appear after launch: incomplete data, changed fields, expired credentials, unexpected volumes and human exceptions.
- ✓Named business and technical owners
- ✓Error handling, alerts and test cases
- ✓Documentation, access and credential review
- ✓Human approval for sensitive actions
- ✓Monitoring and change process
Frequently asked
What should we automate first?
Begin with work that is frequent, rules-based, time-consuming and costly when delayed or entered incorrectly.
Can you repair existing Zaps?
Yes. We can review, document, restructure and improve existing automations, including error handling and ownership.
When would you recommend n8n instead?
n8n may fit better when the workflow needs deeper custom logic, technical control, self-hosting or complex API handling. We assess the requirement rather than forcing one platform.
Do you provide ongoing monitoring?
Yes. Managed Automation is designed for workflows that need continued ownership and improvement.
How many hours does your company spend moving information between systems?
An Automation Review will identify the manual processes with the strongest potential for fast, measurable improvement.
Book an Automation Review